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REDEMPTION

GUIDE

Log in to Lotusmiles account on www.vietnamairlines.com or mobile app Vietnam Airlines

1

Pay taxes/charges

Award ticket will be sent to your email.

Go to Redeem Miles/Book Award flight and select award itinerary

Fill in the booking details

*You may also contact Vietnam Airlines branch offices for award redemption

2

5

3

4

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For Lotusmiles members: 

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