베트남항공은 항상 가족과 함께 세상을 발견합니다

특권

가족 계정 생성하기

자주 묻는 질문(FAQ)

01

특권

  • 베트남항공, SkyTeam 회원 항공사 및 기타 파트너사에서 마일리지 적립, 가족 계정 회원을 위한 보너스 마일리지 적립
  • 가족 및 친척을 위한 보상 받기
  • 가족의 보너스 마일리지를 유효 마일리지/구간으로 전환

02

가족 계정 생성하기

가족 계정의 구성원은 최대 10명까지 가능합니다

계정 생성하기

1

구성원 추가하기

가장이 베트남항공 웹사이트 www.vietnamairlines.com 또는 모바일앱에서 계정에 로그인하여 가족 회원에게 초대장을 보냅니다

2

어린이 등록하기

가장인 아버지/어머니는 최대 5명의 어린이를 등록할 수 있습니다

3

03

자주 묻는 질문(FAQ)

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가족 계정 구성원은 몇 명까지 가입이 가능한가요?

가족 계정 구성원은, 가장과 초대된 구성원을 포함하여 최소 2명~최대 10명까지 가입할 수 있습니다.

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가족 계정 구성원은 몇 명까지 가입이 가능한가요?

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가족 계정에 가입할 수 있는 사람은 누구인가요?

가족 계정 구성원에는 친부모, 시부모, 법으로 인정된 양부모, 배우자, 친자, 법으로 인정된 입양아까지 가입이 가능합니다.

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가족 계정에 가입할 수 있는 사람은 누구인가요?

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가족 계정의 가장은 누가 하는 것이 좋나요?

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가족 계정의 가장은 누가 하는 것이 좋나요?

가족 계정에서 더 많은 혜택을 받으시려면 상위 등급의 로터스마일즈 회원을 가장으로 지정하는 것이 좋습니다.

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가족 계정 구성원이 될 수 있는 사람은 누구인가요?

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가족 계정 구성원이 될 수 있는 사람은 누구인가요?

2세 이상으로 로터스마일즈 회원 멤버십이 있으며 다른 가족 계정에 참여하지 않아야 합니다.

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가족 계정에 구성원을 초대하려면 어떻게 하나요?

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가족 계정에 구성원을 초대하려면 어떻게 하나요?

가장인 경우: 로터스마일즈 계정(나의 가족 섹션/My Family Section)에 로그인하신 후, 베트남어, 영어, 프랑스어, 독일어, 러시아어, 일본어, 한국어, 중국어 간체 및 중국어 번체 중 하나로 작성된 가족관계증명서(호적등본/혼인증명서/출생증명서/여권 사본)와 함께 가족 회원에게 초대장을 발송하십시오.

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

로터스마일즈가 가족 계정을 생성하는 데 도움이 되나요?

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

로터스마일즈가 가족 계정을 생성하는 데 도움이 되나요?

회원은 베트남항공 지사에 문의하시거나, 로터스마일즈 고객 서비스에 이메일을 보내 가족 계정을 개설할 수 있습니다.
- 플래티넘 및 골드 회원은 vip.lotusmiles@vietnamairlines.com으로 이메일을 보내주세요
- 티타늄 및 실버 회원은 lotusmiles@vietnamairlines.com으로 이메일을 보내주세요

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

어린이도 가족 계정에 가입할 수 있나요?

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

어린이도 가족 계정에 가입할 수 있나요?

2세에서 16세 미만의 어린이는 가족 계정에 가입할 수 있습니다.

친부모/양부모가 가족 계정에 가입하지 않은 경우: 1인당 최대 5명의 어린이를 등록할 수 있습니다.
친부모/양부모가 가족 계정에 가입한 경우: 가장만 어린이 등록이 가능합니다(어린이 최대 5명, 가족 계정은 총 10명을 초과할 수 없음).

로터스마일즈 프로그램에서 성공적으로 등록 및 인증되면 어린이 회원은 공식적으로 가족 계정의 구성원이 됩니다.

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가장이 가족 계정에 적립된 마일리지를 사용할 수 있나요?

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가장이 가족 계정에 적립된 마일리지를 사용할 수 있나요?

가장은 가족 계정에 적립된 모든 마일리지를 로터스마일즈 프로그램 등급 규정에 따라 본인, 가족 계정 구성원 및 모든 보너스 수혜자를 위해 보너스를 사용할 권리가 있습니다. 또한, 가장은 가족의 보너스 마일리지를 자신의 마일지/구간으로 전환하는 데 사용할 수도 있습니다.

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가장이 아닌 구성원이 가족 계정의 마일리지를 사용할 수 있나요?

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가장이 아닌 구성원이 가족 계정의 마일리지를 사용할 수 있나요?

가장이 아닌 구성원은 자신의 계정에서만 마일리지를 사용할 수 있습니다.

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

어린이가 자신의 계정에서 마일리지를 사용할 수 있나요?

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

어린이가 자신의 계정에서 마일리지를 사용할 수 있나요?

2세에서 16세 미만의 어린이 회원은 마일리지를 청구할 수 없습니다. 가장만 어린이 계정의 마일리지를 사용할 수 있습니다.

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가족 계정은 언제부터 탈퇴할 수 있나요?

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가족 계정은 언제부터 탈퇴할 수 있나요?

구성원은 공식 참여일로부터 최소 6개월이 경과하면 가족 계정을 탈퇴할 수 있습니다(구성원 본인 또는 가장이 가족 계정 구성원 자격 해지를 완료한 경우).

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

어린이가 직접 가족 계정을 탈퇴할 수 있나요?

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

어린이가 직접 가족 계정을 탈퇴할 수 있나요?

2세에서 16세 미만인 회원은 16세가 될 때까지 가족 계정을 탈퇴할 수 없습니다.

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가장이 가족 계정을 탈퇴할 수 있나요?

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가장이 가족 계정을 탈퇴할 수 있나요?

가장은 해당 구성원의 동의를 얻어 다른 구성원을 새로운 가장으로 지정한 후에만 가족 계정을 탈퇴할 수 있습니다. 지원이 필요한 회원은 로터스마일즈 고객 서비스로 이메일을 보내주십시오.
- 플래티넘 및 골드 회원은 vip.lotusmiles@vietnamairlines.com으로 이메일을 보내주세요
- 티타늄 및 실버 회원은 lotusmiles@vietnamairlines.com으로 이메일을 보내주세요

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가족 계정을 탈퇴할 때 보너스 마일리지를 적립할 수 있나요?

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가족 계정을 탈퇴할 때 보너스 마일리지를 적립할 수 있나요?

회원은 가족 계정을 탈퇴할 때 사용 가능한 마일리지를 적립할 수 있습니다.

18세 이상이며 다른 가족 계정의 구성원이 아닌 회원은, 가족 구성원 가입을 위해 초대받거나 가족 계정을 개설할 수 있습니다. 초대받은 회원이 가족 계정 소유자가 될 수도 있습니다.

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가족 계정 소유자(가장)가 될 수 있는 요건은 무엇인가요?

http://thenounproject.comThe Noun ProjectIcon TemplateRemindersStrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possibleUngroupIf your design has more than one shape, make sure to ungroupSave asSave as .SVG and make sure “Use Artboards” is checked100px.SVG

가족 계정 소유자(가장)가 될 수 있는 요건은 무엇인가요?

베트남항공은 선두적인 4성급 항공사로서 자부심을 느낍니다.

소중한 고객님과 협력사의 지원에 진심으로 감사 드립니다.

이메일:

 Telesales@vietnamairlines.com

1900 1800 

해외에서 베트남으로 전화:

1900 1100

베트남 고객센터: 연중무휴 하루 24시간 운영: 베트남 국내 전화:

Reach further with Vietnam Airlines App!

수상

© 2019 년 저작권은 베트남항공에 있습니다.
베트남항공 주소 - 200 Nguyen Son street, Bo De ward, Long Bien district, Hanoi city, Vietnam
전화번호 : (+84-24) 38272289. 팩스: (+84-24) 38722375.
사업자 등록증 번호 : 0100107518, 5차 등록일 2016년 07월 08일

© 베트남 항공 / 한국지사장: 팜 탄 선
2019년 저작권은 베트남항공에 있으며, 무단 복제를 불허합니다. 베트남 항공 / 한국지사장: 팜 탄 선
주소: 서울특별시 중구 서소문로 89 순화빌딩 9층 TEL: (02) 1577-9908 / Fax: (02) 757-8921
사업자등록번호: 110-84-02232 / 통신판매업신고: 제2008-서울중구-0425호

고객서비스 및 피해구제 계획

베트남 국내 전화:

+842438320320

소비자 안전 관련 정보 공개

웹 접근성