优惠信息
Lotusmiles
旅行信息
计划 与预订
代理
注册
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立即注册
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家庭帐户
立即注册
创建家庭账户
越南航空始终与您的家人一起探索世界
礼遇
创建家庭账户
常见问题（FAQ）
01
礼遇
与越南航空，天合联盟成员航空公司和其他合作伙伴一起赢取里程；赢得家庭成员的奖励里程。
获得家人和亲戚的奖励。
兑换家庭奖励里程以获取奖励里程/合格区域。
创建新的家庭帐户或成功加入家庭帐户的 Lotusmiles 会员将立即获得 1,000 奖励里程。每位会员有资格享受一次优惠。
优惠有效期为 2023 年 3 月 01 日至 2023 年 05月 27日。
家庭账户的2023 年优惠
兑换奖励机票：家庭账户成员每月 10 日和 20 日可享受 20% 的奖励里程优惠，有效期至 2023 年 6 月
02
创建家庭账户
户主
发送邀请和家庭关系的证明文件
2
邀请成员
接收电子邮件
选择“同意”或“不同意”
3
LotuSmiles
验证家庭账户成员和完毕手续
4
户主
登录至Lotusmiles 账户，选“我的家”
1
03
常见问题（FAQ）
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
家庭账户可以有几个成员？
一个家庭帐户至少有2位成员，最多10位成员，包括户主和受邀成员。
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
家庭账户可以有几个成员？
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
谁可以加入家庭账户？
家庭账户成员包括亲生父母、, 配偶的父母，依法承认的养父母/监护人，配偶，亲生子女和依法承认的被领养子女。
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
谁可以加入家庭账户？
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
谁应该是家庭户口的户主？
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
谁应该是家庭户口的户主？
建议任命更高级别的Lotusmiles成员为户主，以从家庭帐户中获得更多利益。
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
谁可以成为家庭帐户成员？
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
谁可以成为家庭帐户成员？
客人至2岁以上拥有Lotusmiles会员资格且不参与其他家庭帐户。
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
我可以邀请会员加入我的家庭帐户吗？
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
我可以邀请会员加入我的家庭帐户吗？
对于作为户主的成员：登录您的Lotusmiles帐户（“我的家庭”部分），然后向家庭成员发送邀请以及家庭关系证明（户口复印件/结婚证书/出生证明）以下语言：越南语，英语，法语，德语，俄语，日语，韩语，简体中文或繁体中文。
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
Lotusmiles可以帮助我创建家庭帐户吗？
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
Lotusmiles可以帮助我创建家庭帐户吗？
会员可以联系越南航空的分支机构或向Lotusmiles客户服务发送电子邮件以建立家庭帐户。
-白金卡会员和金卡会员将其电子邮件发送至vip.lotusmiles@vietnamairlines.com
- 钛金卡会员和银卡会员将其电子邮件发送至lotusmiles@vietnamairlines.com
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
孩子可以加入家庭帐户吗？
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
孩子可以加入家庭帐户吗？
2岁至16岁之间的儿童可以加入家庭帐户。
如果亲生父母/收养父母尚未加入家庭帐户：每个人最多可以注册5个孩子。
如果亲生父母/养父母加入了家庭帐户：只帐号户主可以注册孩子（最多5个孩子，但家庭帐户总数不能超过10人）。
经过Lotusmiles计划的成功注册和认证后，孩子成员将正式成为家庭帐户的成员。
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
户主可否从家庭账户累积里程？
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
户主可否从家庭账户累积里程？
户主有权根据Lotusmiles计划等级的规定，给自己使用家庭账户里的所有里程，家庭账户成员以及任何奖励受益人兑换奖励。此外，户主还可以使用家庭的奖励里程自行转换为里程/部门。
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
不是户主的成员可以使用家庭账户以外的里程吗？
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
不是户主的成员可以使用家庭账户以外的里程吗？
不是户主的会员只能使用自己的帐户使用里程。
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
孩子可以在帐户中使用里程吗？
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
孩子可以在帐户中使用里程吗？
2岁或16岁以下的儿童会员不能申请里程。只有户主才能使用孩子帐户中的里程。
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
我多久可以离开家庭账户？
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
我多久可以离开家庭账户？
成员可以在正式参加之日起至少六个月后离开家庭帐户（成员本人或户主完成了家庭帐户成员资格的终止）。
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
孩子可以离开家庭账户吗？
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
孩子可以离开家庭账户吗？
2岁至16岁以下的会员在16岁之前不能离开家庭帐户。
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
戶主可以离开家庭账户吗？
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
戶主可以离开家庭账户吗？
只有在获得另一位成员的同意后，任命另一位成员为新的户主后，方可允许户主离开户口。会员应通过电子邮件向Lotusmiles客户服务寻求帮助。
-白金卡会员和金卡会员将其电子邮件发送至vip.lotusmiles@vietnamairlines.com
-钛金卡会员和银卡会员将其电子邮件发送至lotusmiles@vietnamairlines.com
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
离开家庭帐户后，我可以节省奖励里程吗？
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
离开家庭帐户后，我可以节省奖励里程吗？
会员在离开家庭帐户时会保存可用里程。
年满18周岁且未参加任何其他家庭帐户的成员将被邀请与家庭成员一起加入并建立家庭帐户。受邀成员将是家庭帐户持有人。
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
我可以成为家庭账户持有人（户主）吗？
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
我可以成为家庭账户持有人（户主）吗？
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
如何创建家庭账户？
http://thenounproject.com
The Noun Project
Icon Template
Reminders
Strokes
Try to keep strokes at 4px
Minimum stroke weight is 2px
For thicker strokes use even
numbers: 6px, 8px etc.
Remember to expand strokes
before saving as an SVG
Size
Cannot be wider or taller than
100px (artboard size)
Scale your icon to fill as much of
the artboard as possible
Ungroup
If your design has more than one
shape, make sure to ungroup
Save as
Save as .SVG and make sure
“Use Artboards” is checked
100px
.SVG
如何创建家庭账户？
越南航空公司很荣幸被誉为全球4星航空的领航者
我们诚挚的感谢所有尊贵客户以及合作伙伴们给予的大力支持！
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